Mediation Systems and Alarm Management

Cotronica offers flexible systems to integrate diverse technologies – both manufacturer and legacy systems – to a modern alarm management system, real-time event monitoring and alarms originating from devices and network elements, as well as Web and Mobile apps that centrally manage alarm systems to reduce monitoring and operational overhead in a quick and reliable fashion, all under centralized management.

Adaptive ESB Platform
for Heterogeneous Systems

The Enterprise Service Bus (ESB) provides an architectural model for two-way communications between diverse Service Oriented Applications (SOA) by using integration patterns based on the highest industry standards. The implementation of the ESB platform is a flexible solution with more abstraction and seamless integration of heterogeneous systems.

Some of its benefits include the quick incorporation/removal of applications without major impact in the rest of the platform and other applications. Cotronica offers the implementation of ESB architecture, ESB installation and the interconnection of systems to the bus.

Specialized Hardware

Latest technology equipment for the telecommunications industry to provide problem-solving options and improvement of services. Cotronica is always committed to studying our clients’ requirements in depth to lead to recommendations at an accessible budget.

CRM (Customer Relationship Management)

CRM allows companies to monitor and manage all information pertaining to its clients in a single platform.

Enabling an effective way to stay competitive and nurture long-lasting relationships with clients, Cotronica offers quality CRM software that accommodates the unique needs of the client, including the integration to existing systems in the client’s digital infrastructure and the automation of procedures, which translates into a powerful tool at the moment of providing service to the end customer.

Network Monitoring and Troubleshooting

Monitoring of digital networks, such as Cellular, features the analysis of the network’s usage. Currently, the demand of data requires a system that constantly collects data, in search of slow or defective components, setup problems and bottlenecks. For this reason, Cotronica offers quality software for network analysis and monitoring of proactive matter, for heterogeneous elements ensuring low coupling at all levels.

Line Testing

In later years the increase demand of data speed over copper loops, pushes service providers to maintain their networks in optimal operating conditions.

Cotronica is Venezuela’s exclusive representative of Tollgrade, global leader in centralized maintenance, pre-qualification products and service assurance for DSL service over. Cotronica provides high-tech hardware and offer development of customized Web and Mobile applications, including Web Services for telephone line testing